We run the parts of an online store that nobody wants to run.
DLC Ecommerce is a two-person operations firm. We take over the catalog, the storefront, the order flow, and the customer email for small direct-to-consumer brands, so the people who make the product can go back to making it.
- What we sell
- Ecommerce services
- Who we sell to
- DTC brands (B2B)
- How we bill
- Monthly, in arrears
- Payment terms
- Net 15 · ACH or card
Services
Ongoing operations, not a project handoff.
Engagements are continuing and monthly. We work inside your systems and accounts — you own everything we touch.
Storefront management
Day-to-day Shopify administration: theme changes, page and collection structure, navigation, apps, and site build work.
Product catalog and data
Products, variants, pricing, barcodes and product identifiers, images, and the descriptive data that feeds sales channels.
Inventory and order operations
Stock levels, availability policy across channels, order and fulfillment flow, and the exceptions that come with a seasonal product.
Lifecycle email
Welcome and post-purchase sequences, list management, and campaign sends. Built as drafts and reviewed before anything goes to a customer.
Sales channel setup
Product listings and feeds for channels beyond the storefront, and the data hygiene those channels require to keep serving.
Reporting
A monthly written account of what shipped, what changed, and what needs a decision. Delivered with the invoice.
Scope
Where the line sits.
Being specific about what we don't do has saved more engagements than any list of what we do.
We handle
- Storefront, catalog, and site build work
- Inventory and order operations
- Customer email and lifecycle flows
- Sales channel listings and product feeds
- Monthly reporting and recommendations
We don't handle
- Warehousing, packing, or shipping physical goods
- Paid advertising spend or ad account management
- Accounting, bookkeeping, or tax filing
- Legal, regulatory, or food-safety compliance
- Anything that moves your money without your approval
Billing
How an engagement is priced and paid.
Every engagement is quoted individually before any work begins. The structure below is the same for all of them.
-
A written scope and rate, agreed before work starts
Pricing is a flat monthly service fee plus, where it fits the business, a variable component tied to volume shipped. No hourly billing and no surprise line items.
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Work is performed through the month
Continuing operations inside your own accounts and systems.
-
An invoice is issued after the month closes
Sent by email through Stripe, itemized, with the monthly report attached. You are billed for work already performed, never in advance.
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Payment is due within 15 days
Pay by bank debit (ACH), card, Apple Pay, Google Pay, or Link, from a secure link in the invoice. No account to create.
Contact
Get in touch.
We take on a small number of engagements at a time. Email is the fastest way to reach us and we answer every message ourselves.
- Legal entity
- DLC Ecommerce LLC
An Arizona limited liability company - Business address
- Yuma, Arizona
United States - Hours
- Monday to Friday
Replies within one business day